Russ Major

Russ serves as USAA’s Chief Procurement Officer (CPO). As CPO, Russ leads the Global Sourcing and Procurement (GSP) organization which enables companies and staff agencies (CoSAs) to meet their goals with third-party products or services. GSP includes category management, sourcing and procurement, enterprise third party risk management (TPRM), global sourcing operations, and associated support functions. Russ joined USAA in 2018 as Vice President, TPRM officer in the Enterprise Risk and Compliance organization. He led the team that built USAA’s TPRM program. Prior to joining USAA, Russ spent 14 years at Bank of America leading teams in procurement and TPRM. He developed and led the TPRM program at Bank of America and last served as their procurement executive for Global Technology and Operations. Russ’s leadership experience includes sourcing for frontline teams, vendor process and technology, and internal controls. Russ graduated from the United States Air Force Academy with a bachelor’s degree in Science and Engineering. He also earned a master’s degree in Logistics Management from the Air Force Institute of Technology. Russ served nine years on active duty with the Air Force and has been a USAA member since 1989. Russ serves on the board for the Veteran’s Bridge Home, a Charlotte, NC based non-profit organization that bridges the gap between Veterans and their community. Russ is married to Katherine McDonald. He has three daughters Sydney, Shelby, Madeline, and two sons Colton and Maxwell.