I am a strategic procurement leader dedicated to optimizing global operations within the CX cloud space. At Talkdesk, I specialize in bridging the gap between innovative technology and fiscal responsibility. My focus is on building a world-class supply chain that supports our mission to help enterprises unlock the promise and power of Great Customer Experience. With a background in high-growth SaaS environments, I excel at vendor lifecycle management, complex contract negotiations, and implementing scalable procurement frameworks. I’m passionate about leveraging AI-driven insights to drive cost savings while fostering deep, collaborative partnerships that fuel long-term business agility.