When issues emerge after a contract is signed, how suppliers engage procurement can significantly influence the outcome. While challenges are inevitable, the approach suppliers take often determines whether problems escalate or are resolved constructively. In this panel, procurement leaders will share best practices suppliers can deploy when challenges arise. 

Key takeaways:

• Best practices suppliers can use when problems arise
• Common supplier behaviors that build or erode trust
• What procurement leaders want to see before, during, and after conflict