Eric Miller

RVP, Coupa Spend Lab Research and Innovation Coupa

Eric Miller leads Coupa Spend Lab, the research and intelligence team that translates data from Coupa's community of customers into intelligence procurement leaders can act on. Coupa Spend Lab is a multidisciplinary team of economists, data engineers, statisticians, and the occasional applied philosopher, all organized around a single discipline: measuring that which resists measurement.

He is the architect of the Coupa Business Spend Index (BSI), developed in collaboration with MIT's Data Science Lab, which uses real procurement activity to anticipate spend movement in the broader economy. The BSI is the most visible piece of a longer-running thesis Spend Lab is developing on the architecture of enterprise AI.

Before Coupa, Eric worked as a procurement practitioner and enterprise software consultant. He holds a master's degree from Harvard.

September 28, 2026

2:10 PM ProcureCon Partner Workshop: Beyond the Silo: Leveraging Network Effects to Connect Strategy to Spend

Benchmarking shouldn't just tell you where you stand—it should tell you where to move next. Many procurement teams are stuck in a "downstream trap," where operational metrics are strong but strategic KPIs like Structured Spend and On-Contract Spend lag behind.

This session shows how Source-to-Pay KPIs cluster into two groups plus one critical link: the contract, procurement's highest-leverage domino. You'll learn why structured intake predicts AP efficiency at 3x the rate of any other variable, why CFOs are paying attention, and where AI can deliver the biggest near-term return. Attendees leave with a framework for connecting daily activity to strategic outcomes, backed by benchmark data.

Attendees will:

Spot the downstream trap: KPIs that look strong but aren't moving the metrics leadership cares about
Get a peer-backed roadmap from the 2026 Coupanomics Benchmark Report for building an AI-native operating model
Learn how to target AI investment where it drives the fastest return
Turn spend metrics into a CFO-ready narrative and growth roadmap

Check out the incredible speaker line-up to see who will be joining Eric.

Download The Latest Agenda