Trust is rarely built during negotiations. It's formed long before the contract is ever signed. In this session, vendors will gain insight into how procurement leaders assess credibility, reliability, and a partnership mindset throughout the pre-contract phase.

• How procurement evaluates trust before commercial discussions begin
• Exploring behaviors and signals that strengthen buyer confidence
• Reviewing common actions that undermine credibility
• How early trust influences negotiation dynamics and final outcomes 

When post-contract challenging arise, the way suppliers engage with procurement can determine whether issues are resolved collaboratively or escalate into larger disruptions. In this panel, procurement leaders will share best practices suppliers can deploy when challenges arise.

Key takeaways:

• Best practices suppliers can use when problems arise
• Common supplier behaviors that build or erode trust
• What procurement leaders want to see before, during, and after conflict