Amanda Prochaska | ProcureCon East

Amanda Prochaska

Amanda Prochaska

Founder & Chief Wonder Officer Wonder Services
Amanda Prochaska
For the last 21 years, Amanda Prochaska has transformed organizational approaches to technology adoption and operational excellence, naturally evolving from procurement transformation leadership into practical AI implementation expertise. As Chief Wonder Officer and founder of Wonder Services, she leads a team of seasoned practitioners who are revolutionizing how companies navigate the AI revolution. In her former role at MGM Resorts International, she was responsible for implementing and sustaining new, best-in-class sourcing programs and for leading the source-through-pay transformation. Before joining MGM, Amanda served as Associate Director at the Kraft-Heinz Company, where she led the simplification of processes, focusing on cost reduction strategies, supplier development, and technology enhancements. Prior to that, Amanda held various procurement roles within the CPG industry. Founded in 2019, Wonder Services emerged from Amanda's recognition that organizations were investing millions in transformative technologies only to see adoption rates stall because they weren't putting people first in change. Today, under Amanda's leadership, Wonder Services has evolved into a specialized AI consulting firm built by former practitioners with 125+ years of combined experience across operations, procurement, supply chain, and enterprise transformation. The firm's proprietary methodologies—including the ALICE leadership framework for AI transformation and RAE (Rapid Adoption Enablement) for AI implementation—help organizations achieve 90%+ adoption rates on AI initiatives, results that many thought were impossible. Amanda's vision for Wonder Services centers on making AI accessible and actionable for every organization, regardless of size or technical sophistication. With a platform-agnostic approach, her team helps clients navigate the complex AI landscape to make the best decisions for their organizations, not for vendors. Wonder Services serves everyone from Fortune 500 manufacturers implementing AI-driven procurement systems to innovative tech startups building AI-native operations from the ground up. Beyond her role at Wonder Services, Amanda is passionate about empowering leaders to embrace technological change. She founded Global Women Procurement Professionals (GWPP) in 2020, the first global women's organization for procurement, which now focuses heavily on preparing women leaders for the AI-driven future of business operations. Amanda is also the author of "Procurement Unstuck," a blog that has evolved to cover transformation and technology adoption issues, and has been published in Future of Sourcing, ProcuRising, Spend Matters, and Supply Management with increasing focus on AI's impact on business operations. Amanda was named SIG's 2023 Sourcing Star and recognized as a top voice of change management on LinkedIn, where she regularly shares insights on AI adoption strategies and transformation leadership. She served on the ISM Conference Leadership Board and was the Founding Chairman of the ISM Thought Leadership Council. Under Amanda's leadership, Wonder Services is proudly WBENC certified as a women-owned business and has been recognized as a pioneer in practical AI consulting for mid-market and enterprise companies.

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