Procurement should first investigate gaps in program ownership, driver eligibility checks, insurance arrangements, and employees' access to approved devices and support. These risks can span procurement, HR, IT, finance, and corporate risk, so the starting point is to establish who manages each control. Reviewing how the programs operate in practice can reveal exposures that purchasing records or written policies alone do not explain.

At ProcureCon East 2026, practitioners explored how routine mobile workforce arrangements can contain unexpected financial exposure. Flavia Ziarnik, Director of Strategic Sourcing at Sargento, observed that "there are things that we don't even understand or perceive as risk." She described discovering a substantial insurance deductible after a company vehicle suffered hail damage, illustrating the importance of understanding coverage and financial responsibility before an incident occurs.

The discussion also highlighted a less obvious dependency: employees need an approved way to contact support when their primary device fails. One example involved a remote employee whose laptop stopped working and who could not access company communication tools on a personal phone, complicating the process of getting help.

Bring the relevant program owners together to review a few practical scenarios: an employee's driving eligibility changes, a company vehicle is damaged, or a remote worker loses access to a laptop. Confirm the responsible owner, applicable checks, insurance terms, and approved response route for each situation. Have HR, IT, legal, and risk specialists validate the controls within their remit, then make the resulting instructions easy for employees to find and use.

Join procurement leaders at ProcureCon East to explore how clearer ownership and practical cross-functional reviews can strengthen mobile-workforce programs.